Knowledgebase

Articles

About reseller WHM

We provide all resellers with a limited WHM. These limits help us control what actions the...

Branding

This feature allows reseller and dedicated owners to brand your cPanel. This means you can create...

Changed Package, but customer's new settings are not showing up

Editing a hosting package may not edit the sites that are already on the package. To get your...

Edit Reseller DNS Zone Template

Advanced: This feature of WHM allows you to apply a set of default DNS records everytime you...

How do I create an account?

Before you can create a new account, you must create a package in WHM. Once the package is...

How do I log into the Web Host Manager? (WHM)

To log into your WHM, you can go to any of the following links. Just make sure to customize the...

How to limit which icons appear in cPanel via Feature Manager

The feature manager allows you to disable/enable icons inside of each client's cPanel. Once you...

I entered some information and then WHM says I left it blank

You are likely using the wrong character set on your computer's keyboard.

Learn WHM

These are great resources we hope will help:Learn WHMWHM User Manual

Manage DNS Zones

You can find this in WHM under DNS Functions. This area is for advanced users only, so please...

Modify cPanel/WHM News

This feature in WHM will allow a reseller to send a message which will appear on all clients'...

Reseller increase client's disk space (aka quota)

To increase your client's disk space, please go to WHM > Account Functions > List Accounts...

Setup Remote Access Key

A Remote Access Key is used for automatic account creation scripts, external billing software,...

Skeleton Directory

In WHM, this page tells you the location of the folder where you can place files for your...

Suspending/Unsuspending Accounts

You can find this in WHM under Account Functions.If your resold client is suspended, you can...

WHM Contact Email

Just go to WHM, List Accounts. You can update the contact email for each account here.You can...

WHM Interactive Knowledgebase

The Interactive Knowledgebase enables you to find solutions to many common problems you may...

WHM Modify Suspended Account Page

This allows you to control what page is displayed when you suspend your own clients. You must go...

WHM Shopping Cart Reset

This feature will allow you to reset a client's shopping cart if it is not functioning properly....

WHM Support Center

You can submit a support request to the cPanel customer service team through the support center....

What is a package?

A package is collection of predefined specifications which define what a user or domain may have...