I apologize for the inconvenience. If your server is down for more than a temporary issue, we will post the details.
If not posted in the forums...
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Shared and Reseller
Our system administrators constantly watch the shared servers; we are aware of the current situation and are working quickly to resolve the issue.
Please be patient while service is repaired and restored.
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How could this happen?
Usually, the cause is a single user who has allowed uncontrolled processes to overload the server. We will suspend that user and restore the server to working condition.
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Did I do something wrong?
If it was you, your account would be suspended. The person causing the problem will be suspended and get an email from our security team.
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