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Customer's cPanel always says "You are logged in using the root or reseller password."

If this shows on the main page of cPanel, then the client's password is the same as the reseller...

Do you have a manual for our reseller panel?

Go to http://www.cpanel.net/docs/whm/ to view the documentation for Web Host Manager (WHM),...

How can I see my total Disk Space and Bandwidth available on my reseller account?

In order to visualize the current disk space and bandwidth usage, you must log into Web Host...

How can my clients view their site before the DNS has propagated?

They can go to: http://youriphere/~theirusernamehere/ The IP and user name assigned to a domain...

How do I choose what cPanel themes are available to my clients?

You can choose which themes are available to your clients. The instructions below illustrate how...

How to reset a reseller client's password?

Go to WHM and click Password Modification (under Account Functions). Select the account domain...

I upgraded the bandwidth or disk space limit on my packages. Why aren't my sites updating?

I edited a hosting package. Why aren't my sites showing up with the new stats? Whenever you...

I want to buy one dedicated IP and make it shared

If you are a reseller who wants to buy a single dedicated IP address, then assign it to all of...

One of my sites exceeded its bandwidth limit. I raised its limit, but the site is still saying bandwidth exceeded.

Note: Ensure you have first upgraded the site to a package that suits its needs. Still having...

Please do NOT make a username and password the same.

Having the same password as your username will make you a high risk for hacking. Here are other...

Reseller's Welcome emails

As a reseller, you can edit your client welcome emails within your own billing system. Hostgator...

Resource allocation for resellers

We provide resellers with a set amount of disk space and bandwidth. Resellers must allocate these...

What control panel do I use to manage my Reseller Hosting account?

We offer WHM to manage your Reseller Hosting account. We offer cPanel to manage each individual...

Where do I go to login to the sites I create?

You would simply go to http://www.sitesdomain.com/cpanel or http://cpanel.sitesdomain.com/

cPanel Languages, RVSkins

Other languages are available for shared accounts; just go to cPanel and click Change Language....