If your primary domain is suspended, there may be a late payment in our billing system.
If the billing is paid in full and not late, there may be a security ticket that must be resolved first.

Either way, please contact us via phone or live chat at your earliest convenience.

Resellers:
If your reseller customer is suspended, you can unsuspend them in WHM. Click Suspend/Unsuspend Accounts in the left menu, highlight the domain, and click unsuspend. If you cannot, then there is a security ticket that must be resolved first.